Shopping Malls Brisk Business

Grocery store check out.  Conversation.

‘I buy all my grandkids’ toys online.’
There are many shoppers like her that take the online express way but that is not an immediate threat to shopping malls, because they are still attractive to people who believe in see, touch and try on, especially for women’s blouses that might be size 38 but sleeves are cut for 34 arms.  Shoes that are size 6, might feel like size 4 because feet are not born equal.

Traditional shopping malls are the, I’m bored destination for families where kids who are not hungry at all, binge on hamburgers and onion rings while parents nimbly lift sushi from plastic trays.
Should families decide to buy anything frivolous, they can try it on, come out and show wives or husbands, get the required it looks good on you vote, and proceed to the cashier with their credit cards.

In-mall shopping makes it easier to return items that were not needed in the first place.  It’s a matter of driving a few blocks from home or hopping on the bus, with the receipt.  Shopping online is more complicated. 
If you return the item, you might be forced to buy extra packaging to make sure that it arrives in tact where you bought it.  It might also be a rude shock that the return policy doesn’t include Canadian shoppers. 

There will always be a need for in-mall because not everybody is competent to drive online, let alone shop. 

By:  Nonqaba waka Msimang.

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